Last updated: June 25, 2026
These Terms of Service (“Terms”) are a legal agreement between you and ZaroSofts (“ZaroSofts”,
“we”, “us”) governing your use of the SnapQio desktop application (“the App”), the website at
https://snapqio.com (“the Site”), and any paid upgrade (“SnapQio Pro”).
By downloading, installing, or using the App, or by purchasing SnapQio Pro, you agree to these Terms.
If you do not agree, do not use the App or the Site.
1. The software
SnapQio is a Windows application developed and published by ZaroSofts for capturing
screenshots, annotating them, and recording the screen.
2. License to use
Subject to these Terms, ZaroSofts grants you a personal, worldwide, non-exclusive, non-transferable license to install and use the App on devices you own or control, for personal or
internal business purposes.
SnapQio Pro unlocks additional features (such as unlimited-length, highest-quality recording).
Pro is licensed per the plan you purchase and is activated with a license key.
You may not:
- resell, rent, sublicense, or redistribute the App or a license key;
- remove or alter any proprietary notices;
- reverse engineer, decompile, or disassemble the App, except to the extent that applicable law
expressly permits despite this limitation; - use the App to infringe others’ rights or to break the law.
The App is licensed, not sold. ZaroSofts retains all rights not expressly granted.
3. Purchases, license keys & refunds
- SnapQio Pro is a one-time purchase at the price shown at checkout (currently $9.99), unless
stated otherwise. - Payments and license delivery are handled by our payment provider, Lemon Squeezy, acting as
merchant of record. Your purchase is also subject to their terms. - After purchase, your license key is delivered by email. Keep it safe; it identifies your license.
- Refunds: We offer a 14-day money-back guarantee. To request a refund within that period,
contact support@snapqio.com (or Lemon Squeezy). This does not affect your statutory rights as an
EU consumer.
4. Third-party software
The App bundles FFmpeg for screen recording. FFmpeg is licensed under the GPL/LGPL; its
license and source availability information are provided with the App and/or at https://ffmpeg.org.
Your use of such components is also subject to their licenses.
5. Acceptable use
You are responsible for what you capture, record, and share using the App, and for complying with all
applicable laws (including privacy, recording-consent, and intellectual-property laws) in your
jurisdiction.
6. Disclaimer of warranties
THE APP, SITE, AND SNAPQIO PRO ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or that it will
meet your requirements. Nothing in these Terms limits any mandatory statutory rights you have as a
consumer.
7. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAROSOFTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM
OR RELATED TO YOUR USE OF THE APP, SITE, OR SNAPQIO PRO. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT
EXCEED THE AMOUNT YOU PAID FOR SNAPQIO PRO IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
8. Termination
These Terms apply for as long as you use the App. We may suspend or terminate your license if you
materially breach these Terms. On termination, you must stop using and remove the App. Sections that
by their nature should survive (e.g., 6, 7, 9) will survive.
9. Governing law
These Terms are governed by the laws of Bulgaria and the European Union, without regard to
conflict-of-law rules. The courts of Bulgaria will have jurisdiction, subject to any mandatory
consumer-protection rights you have where you live.
10. Changes
We may update these Terms from time to time. Material changes will be posted here with a new “Last
updated” date. Continued use after changes means you accept the updated Terms.
11. Contact
ZaroSofts
Email: support@snapqio.com